Terms & Conditions

1) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using Genz-Biz, you represent and warrant that you meet these requirements.

2) Accounts & Security

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify us immediately of unauthorized use by contacting support@genzbiz.store.

3) Acceptable Use

When using our Services, you agree not to:

• Violate laws or regulations.
• Infringe the intellectual property or privacy rights of others.
• Upload harmful, fraudulent, or offensive content.
• Disrupt, interfere with, or misuse the Services (including hacking or unauthorized access).

4) Orders & Payments

By placing an order, you agree to provide accurate and complete information. Prices, promotions, and availability are subject to change. Payments are processed securely through third-party providers; Genz-Biz does not store full card details.

5) Subscriptions & Pricing

Genz-Biz offers subscription plans such as Starter, Small Business, and Enterprise. Monthly and annual options are available, with a 20% discount for annual billing. Plan features and limits are described on our website.

6) Cancellations & Refunds

You may cancel your subscription at any time through your account settings. Refunds are subject to our Refund Policy. Generally, prepaid fees are non-refundable except where required by law.

7) Intellectual Property

All content, software, and branding on Genz-Biz are owned or licensed by us. You may not copy, distribute, or create derivative works without our written permission.

8) Third-Party Services

Our Services may integrate with third-party tools (e.g., payment gateways, WhatsApp). Your use of such services may be subject to their separate terms and policies.

9) Limitation of Liability

To the maximum extent permitted by law, Genz-Biz is not liable for indirect, incidental, or consequential damages arising from your use of the Services. Our total liability for claims shall not exceed the amount you paid for the Services in the past 12 months.

10) Termination

We may suspend or terminate your account if you violate these Terms or engage in unlawful activity. You may also stop using our Services at any time.

11) Changes to These Terms

We may update these Terms occasionally. Changes will be posted with an updated “Last updated” date. Continued use after changes constitutes acceptance.

12) Contact Us

If you have any questions about these Terms, please contact us using the details above.